Frequently Asked
Questions

Garage Doors

Q: What types of garage doors are available? A: The main types of garage doors include:

• Sectional Doors: Made up of several panels hinged together.
• Roll-Up Doors: Made of a single piece that rolls up into a coil. (SPEAR doesn’t deal with Roll-up doors)
• Tip-Up Doors: Made of a single panel that tips up into the garage.

Q: How do I know what size garage door I need? A: Measure the width and height of your garage door opening size.

Q: What is the best materials for garage doors? A: Common materials for garage doors include:

• Wood: Aesthetic appeal, but requires more maintenance.
• Aluminum: Lightweight and resistant to rust.
• Fiberglass: Lightweight and resistant to dents, but does get sun damaged easily.

Q: How often should garage doors be serviced? A: It’s recommended to service garage doors annually.

Garage Door Motors

Q: What are the main types of garage door motors? A: The main types are:

• Chain-Drive: Uses a metal chain to move the door; durable but can be noisy.
• Belt-Drive: Uses a rubber belt; quieter than chain-drive.

Q: How do I troubleshoot garage door motors that are not working? A: Check:

• The power supply and ensure the opener is plugged in.
• The remote batteries.
• The garage door’s safety sensors for obstruction.
• Anything obstructing the garage door.
• Consult SPEAR if the problem persists.

Q: How do you extend the life of garage door motors? A: Regular maintenance is key. 

Gates

Q: What types of gates are available? A: Common types include:

• Swing Gates: Open like traditional doors.
• Sliding Gates: Slide horizontally along a track.

Q: What materials are gates made of? A: Materials include wood, metal (steel or aluminum), vinyl, and composite materials.

Q: How do I choose the right gate for my property? A: Consider factors like security needs, space constraints, and aesthetic preferences. Also, ensure the gate is durable enough for the environment.

Gate Motors

Q: What types of gate motors are available? A: Types include:

• Swing Gate Motors: Designed for gates that swing open.
• Sliding Gate Motors: For gates that slide horizontally.
• Underground Motors: Installed underground for a more aesthetic appearance.

Q: How do I maintain my gate motor? A: Regular maintenance is key. 

Q: What should I do if my gate motor stops working? A: Check the power supply, inspect the motor for obstructions, and ensure the remote control is functioning. Consult SPEAR if the problem persists.

Intercoms

Q: What are the main types of intercom systems? A: Types include:

• Wired Intercoms: Require wiring between units; generally reliable.
• Wireless Intercoms: Use radio signals; easier to install but may be subject to interference.
• Video Intercoms: Include a camera to see the person at the gate or door.
• Smart Intercoms: Connect to smartphones or other smart devices for remote access.

Q: How do I install an intercom system? A: A professional is required to install intercoms due to warranties and more.

Q: How can I troubleshoot my intercom system? A: Check for power issues, ensure connections are secure, and verify that all components are properly synced. Consult SPEAR if the problem persists.